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Business Analyst
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5+ years experience as IT Business Analyst
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Well-versed with SDLC concepts and ability to work cohesively with Dev and QA team-members.
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Project management / Agile / Scrum experience. Experience in using Jira to manage projects.
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Experience in Web and Windows application.
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Good to have - Previous experience or background on Shipping ERP systems and technology.
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Database query skills (e.g. Microsoft SQL or equivalent).
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Strong verbal and written communication skills.
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Ability to understand business requirements and translate them into detailed use cases and break them down into user stories/tasks.
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Acting as an interface between the client, technical teams and support teams.
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Effectively communicating with internal teams and client to deliver functional requirements.
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Create functional specifications for developers and testers.
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Plans sprints, monitor daily scrum meetings to identify and resolves impediments.
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Closely working with UX team for new UI designs and reviews.
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Identifying, managing and controlling changes provided by client. Tracking and reporting progress to all responsible stakeholders.
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Test and audit the functionality to assess the quality of deliverables at periodic intervals. Responsible for providing UAT support.
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Ability to create BRDs, User Stories, Flow diagrams and UX design.
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Monitor the testing tasks and practices on a regular basis to ensure the product testing is on track.
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Conducting product demos to client on a regular basis.
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Investigate and respond to routine or standard requests and queries from the client.
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Providing post release go-live support for resolving issues.
